Hedra Support Team, I hope this message finds you well. I intended to purchase a monthly subscription, but by mistake, I was charged for the yearly plan instead. I realized this shortly after the payment was processed. Could you please cancel the yearly subscription and issue a refund? I have not used any of the premium features yet and would appreciate your assistance. Account email: [snjeesnjj24@gmail.com] Date of charge: [ May 22, 2025] Charged amount: [ $99] Thank you for your understanding and support. Best regards,
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Snjee Snjj
May 23, 2025
Hedra Support Team, I hope this message finds you well. I intended to purchase a monthly subscription, but by mistake, I was charged for the yearly plan instead. I realized this shortly after the payment was processed. Could you please cancel the yearly subscription and issue a refund? I have not used any of the premium features yet and would appreciate your assistance. Account email: [snjeesnjj24@gmail.com] Date of charge: [ May 22, 2025] Charged amount: [ $99] Thank you for your understanding and support. Best regards,
Michael Lingelbach
Sep 13, 2024
Thank you for your feedback!