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Comments14

  • Michael Lingelbach

    Team•

    Mar 27, 2025

    It’s at the bottom of the home page (support@hedra.com)

  • myrthae999@gmail.com

    •

    Mar 27, 2025

    Ty, I tried but lost the proof anyway, I like to report something…

    I treat on Hedra a sequence associating video 1 audio 1

    then another associating video 1 again audio 2 new

    I get 2 times the audio 1 staying in the second sequence

    • Michael Lingelbach

      Team•

      Mar 29, 2025

      Can you email support@hedra.com with a more clear description of the issue?

  • myrthae999@gmail.com

    •

    Mar 27, 2025

    thank you for support

  • Michael Lingelbach

    Team•

    Apr 1, 2025

    Hi Willi,

    I can’t reproduce this, do you mind sending a screen recording of the issue?

  • Michael Lingelbach

    Team•

    Apr 2, 2025

    I’m not quite sure what you mean, are you re-uploading the audio

    • myrthae999@gmail.com

      •

      Apr 2, 2025

      yes

      • Michael Lingelbach

        Team•

        Apr 3, 2025

        Sorry and it’s not using the reuploaded audio?

        • myrthae999@gmail.com

          •

          Apr 4, 2025

          no, I do

          then upload who brings me to the directory to choose

          I select the right one and it is displayed correctly

          I don’t change the image since it will be the same for several audio

          and boom

          generate same audio+video than previously

          I have to start from scratch to succeed

  • Michael Lingelbach

    Team•

    Apr 12, 2025

    Hi there,

    To clarify, did you use the “remix” video feature?

  • Michael Lingelbach

    Team•

    Apr 13, 2025

    Does this occur with remix?

    • Willi Lendzian

      •

      Apr 13, 2025

      Have not tried, I only add my uploaded voice, it played on the template before launch, but in the making it chose a standard voice…

      • Michael Lingelbach

        Team•

        Apr 13, 2025

        Do you have the exact reproduction steps?

  • Billi Kid

    •

    Apr 17, 2025

    Why does my input image get cropped? How do I avoid my characters from being cropped?

    • Michael Lingelbach

      Team•

      Apr 18, 2025

      This isn’t the right ticket for that, but try again, we made the cropping more intelligent.

  • Michael Lingelbach

    Team•

    Oct 17, 2025

    This should be fixed with the latest ui update