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Hedra ate my credits!

Michael from Hedra here. We had some painpoints with our credit lledger this week, we want you to know that we’re on it, and everyone will receive back any credits for failed generations.

If you’d like to comment here to follow this issue, I’ll close when it’s fixed.

Status: Completed8 comments

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Comments8

  • Jaime Díaz

    •

    Jun 26, 2025

    Same. I wrote an email but I haven’t had any reply.

  • Floddjr Paglingayen

    •

    May 19, 2025

    it should be fix sooner

    • Michael Lingelbach

      Team•

      May 19, 2025

      This has been fixed for months

  • Michael Lingelbach

    Team•

    Mar 22, 2025

    All failed jobs should be fixed now

  • Michael Lingelbach

    Team•

    Mar 21, 2025

    We’re pretty sure all issues with failed generations are fixed now based on the data.

  • steve.x.fire

    •

    Mar 20, 2025

    Following

  • Svetlana Savinoff

    •

    Mar 17, 2025

    Hello, I also have a problem with loans, paid for 1 year, loans are not displayed and it is impossible to work. It is impossible to send letters to support, but the money was debited from the account! What should I do?

    • Michael Lingelbach

      Team•

      Mar 17, 2025

      Hi Svetlana!

      I’m sorry for your experience, I’m not sure what you mean by loans but potentially credits?

      Can you email support@hedra.com? The email is in the footer of our site for future reference.

      Michael