We’re in the process of switching to MP4 on the paid plans, we added webm since it’s a more efficient license free codec that supports transparency, but we understand it should not have been the default. Hopefully this is resolved in a few hours.
Lisa
•
Aug 4, 2024
Not sure what changed? It has been mp4 this whole time and when I signed up for a subscription now it’s webm? webm seems more blurry but it might be this specific generation. Thanks for working on the option!
Michael Lingelbach
Team•
Aug 5, 2024
It’s always been webm on paid plans but we’re changing to mp4 hopefully today.
Michael Lingelbach
Team•
Jul 27, 2024
I’m going to consolidate this with the other tickets, thanks for reporting!
Michael Lingelbach
Team•
Jul 24, 2024
Yes! We are planning on this (sorry it was my call to default to an open codec)
Trevor Fisher
•
Jul 24, 2024
You have got so much right there’s no need to apologise for this. Hope to see the options soon.
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Comments7
Michael Lingelbach
Aug 6, 2024
We switched to mp4 on the paid plans!
Michael Lingelbach
Aug 5, 2024
We’re in the process of switching to MP4 on the paid plans, we added webm since it’s a more efficient license free codec that supports transparency, but we understand it should not have been the default. Hopefully this is resolved in a few hours.
Lisa
Aug 4, 2024
Not sure what changed? It has been mp4 this whole time and when I signed up for a subscription now it’s webm? webm seems more blurry but it might be this specific generation. Thanks for working on the option!
Michael Lingelbach
Aug 5, 2024
It’s always been webm on paid plans but we’re changing to mp4 hopefully today.
Michael Lingelbach
Jul 27, 2024
I’m going to consolidate this with the other tickets, thanks for reporting!
Michael Lingelbach
Jul 24, 2024
Yes! We are planning on this (sorry it was my call to default to an open codec)
Trevor Fisher
Jul 24, 2024
You have got so much right there’s no need to apologise for this. Hope to see the options soon.
Michael Lingelbach
Aug 6, 2024
Fixed!